Frequently Asked Questions
Find answers to common questions about NILLKIN products and services
Are NILLKIN cases compatible with wireless charging?
Most of our cases, including the CamShield and Super Frosted Shield series, are designed to be thin enough to support Qi wireless charging without removing the case.
How do I verify the authenticity of my NILLKIN product?
Every genuine NILLKIN product comes with an authenticity holographic sticker on the packaging. You can scratch off the coating to reveal the security code and verify it on our official website.
Will the CamShield slider become loose over time?
No, our CamShield series utilizes a precision-engineered track and durable materials to ensure the lens cover remains secure even after thousands of slides.
Do your screen protectors affect touch sensitivity?
Our tempered glass protectors are only 0.33mm thin and feature high-transmittance glass, ensuring 100% touch accuracy and original screen clarity.
Are NILLKIN cases drop-tested?
Yes, our heavy-duty series like the Adventurer and Defender undergo rigorous drop testing to provide military-grade protection for your devices.
Is the liquid silicone case easy to clean?
The NILLKIN Flex Pure series features a soft-touch coating that is resistant to fingerprints and oil. Most stains can be easily wiped away with a damp cloth.